Privacy Policy

Privacy Policy

This Privacy Policy applies to the services provided by Layla & Levy Sydney, located in Sydney, Australia, and reachable via info@laylalevysydney.com.
At Layla & Levy Sydney, we value and respect your privacy. We are committed to handling all personal information you provide with the utmost care, transparency, and confidentiality.

1. Information We Collect

We collect personal data that you provide when placing an order or creating an account, including but not limited to:

  • Full Name

  • Address Details

  • Email Address

  • Phone Number

  • Payment Information

  • IP Address and Device Information

  • Your activity on our website

We only collect information that is essential for processing your order, improving your shopping experience, and providing high-quality customer service.

2. Purpose of Data Processing

Your personal data is used solely for legitimate business purposes, such as:

  • Processing and shipping your orders

  • Providing customer service and after-sales support

  • Sending important updates, promotions, and relevant information

  • Improving our website’s functionality, user experience, and overall service

We never sell or rent your data to third parties.

3. Sharing Information with Third Parties

We share your data only when necessary to complete our services—for example, with:

  • Payment providers (to process your transaction securely)

  • Shipping carriers (to ensure timely delivery of your order)

  • IT and analytics partners (to improve our website’s performance)

All third parties we work with are carefully selected and required to comply with privacy regulations and data protection standards.

4. Data Retention

Your personal data will be retained only for as long as necessary to fulfill the purposes described above or as required by law.
After this period, your information will be securely deleted or anonymized.

5. Cookies

Our website uses cookies to enhance functionality, analyze visitor behavior, and support marketing campaigns.
You can manage or disable cookies at any time through your browser settings. Please note that disabling cookies may affect the functionality of our website.

6. Your Rights

As a customer of Layla & Levy Sydney, you have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletion of your information

  • Object to certain types of processing

  • Request a copy of your data (data portability)

To exercise these rights, please contact us via info@laylalevysydney.com.
We will respond to your request as soon as possible, in accordance with applicable privacy laws.

7. Contact Information

For any questions, concerns, or feedback about our Privacy Policy, you can reach us at:

Company Name: Layla & Levy Sydney
Email: info@laylalevysydney.com